Pond & Koi Food

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Questions about Pond & Koi Food

Who makes the products in Pond & Koi Food?

Pond & Koi Food brings together Hikari, MICROBE-LIFT, CrystalClear and 11 other makers.

How should I compare pond & koi food?

Read the packs side by side: life stage, breed or body size, the first-listed protein, whether the recipe is complete or complementary, and the pack weight. Each product page carries the ingredients and feeding guide from the maker. If your vet has advised a particular diet, check with them before switching.

How much does delivery cost on Pond & Koi Food?

Nothing. Delivery to any UK address is free, however small the order. We prepare orders within 1–3 working days; after that, most parcels reach you within 3–7 working days, and a tracking link is emailed as soon as yours is on its way. Some Highlands and island postcodes and Northern Ireland can take a little longer.

Can I send back something from Pond & Koi Food?

If it is still sealed, you can send it back within 30 days of delivery with a free prepaid label and no reason needed. Because of hygiene, food or treats that have been opened come back only if faulty or not as described. The money goes back to the way you paid no later than 10 working days after the parcel reaches us.

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