Whether it is a question about an order, a return, or which hutch suits two rabbits, send us a note with this form or by email. A real person replies within 1 working day.
Get in touch
ArdentPets is an online shop, so every conversation happens by email. That way you always have our answer in writing.
Email: support@ardentpets.co.uk
When we reply: within 1 working day, Monday to Friday.
Helpful to include
- About an order: your order number, for example #1001.
- Damaged or incorrect item: a photo of the item and the packaging.
- Returning something: which item, and we will email a prepaid label.
Quick answers are often on the FAQs and delivery and returns pages.