Toys & Play

Questions about Toys & Play

Who makes the products in Toys & Play?

Toys & Play brings together KONG, Nylabone, Ruff Dawg and 1,099 other makers.

What decides which products appear in Toys & Play?

It brings together our toy categories for dogs, cats, small animals, rabbits and guinea pigs, birds and horses, plus dog agility kit.

How much does delivery cost for items in Toys & Play?

Nothing. Delivery to any UK address is free, however small the order. We prepare orders within 1–3 working days; after that, most parcels reach you within 3–7 working days, and a tracking link is emailed as soon as yours is on its way. Some Highlands and island postcodes and Northern Ireland can take a little longer.

Can I return something bought from Toys & Play?

Send it back within 30 days of delivery, for any reason, as long as it is unused and still in its original packaging. We email a prepaid label so the return costs you nothing, and the money goes back to the way you paid no later than 10 working days after the parcel reaches us.

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