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We prepare orders in 1–3 working days, and most UK addresses receive them 3–7 working days after dispatch. A tracking link arrives by email once your parcel is on its way.
Changed your mind? You have 30 days from delivery to send an item back, and we never ask why. We email a prepaid label, and your refund reaches your original payment method within 10 working days of the item arriving with us.
Not sure about sizing, materials or compatibility? Email support@ardentpets.co.uk with the product name and we will reply within 1 working day (Monday to Friday).
The white Cat Mate 360 Microchip Cat Flap gives cats selective entry using a compatible microchip or Cat Mate ID Disc, with a four-way rotary lock for controlling access.
Give your cat a way to come and go without opening the door for every visit, while controlling which pets can enter. The Cat Mate 360 combines microchip recognition with a manual four-way lock, making it suitable for homes that want selective access as well as a choice of lock settings.
The Cat Mate 360 opens for a cat’s compatible identification microchip or a Cat Mate ID Disc, available separately. It works with common 15-digit ISO microchips and does not require a separate collar key when your cat has a supported microchip. Microchips with 10 digits or letters are not compatible.
To register an identification, press the programming button; an LED flashes to indicate that the microchip or ID Disc has been registered. The system supports up to 30 cats, so several pets in one household can have access.
The Cat Mate 360 measures 197 mm (7 3/4 in) wide by 246 mm (9 11/16 in) high overall. Its required cut-out is 173 mm (6 7/8 in) wide by 198 mm (7 3/4 in) high, and the self-lining fits doors up to 85 mm (3 3/8 in) thick.
It is suitable for doors, including metal doors. Wall or glass-panel installation is also possible using an adapter kit. Compare the cut-out and flap-opening measurements with your planned location and your pet’s size before fitting.
The Cat Mate 360 has a four-way rotary lock, giving you four settings for managing access through the flap. This manual control works alongside microchip recognition, so the door combines selective pet entry with a physical lock.
The flap is made from super-tough polymer and has a sealed brush and magnetic closure. Its aerodynamic design maximizes the space in the inlet opening, while the brush and magnetic closure help seal the flap against weather when it is shut.
The package contains one Cat Mate Microchip Cat Flap 360W. The reader runs on four AA batteries, which are not included; a set provides approximately 12 months of operation.
After installing batteries, register your cat’s compatible microchip or Cat Mate ID Disc using the button. The flashing LED confirms registration. The ID Disc is available separately for cats without a compatible microchip.
The Cat Mate 360 is suited to households with small to medium-sized cats or small dogs that need controlled access through an exterior door, metal door, wall, or glass panel. Its microchip recognition, measured opening, and four-way rotary lock make it a practical fit for pet owners choosing a selective-entry flap with manual access control.
Q: Which microchips work with the Cat Mate 360 Microchip Cat Flap?
A: The Cat Mate 360 Microchip Cat Flap works with common 15-digit ISO microchips. It does not support 10-digit microchips or microchips containing letters.
Q: What size opening does the Cat Mate 360 Microchip Cat Flap need?
A: The Cat Mate 360 Microchip Cat Flap requires a 173 mm (6 7/8 in) wide by 198 mm (7 3/4 in) high cut-out; its flap opening is 145 mm (5 3/4 in) square.
Read our guide: Moving house with a dog or cat: before, during and after
Free UK delivery on every order, with no minimum spend. We prepare orders in 1–3 working days, and most UK addresses receive them 3–7 working days after dispatch. A tracking link arrives by email once your parcel is on its way. Full details are on our delivery and returns page.
Free returns within 30 days. Changed your mind? You have 30 days from delivery to send an item back, and we never ask why. We email a prepaid label, and your refund reaches your original payment method within 10 working days of the item arriving with us. See the returns policy.
Arrived damaged or not what you ordered? Email a photo to support@ardentpets.co.uk and we will put it right.
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