Zoo Med

Questions about Zoo Med

What does ArdentPets stock from Zoo Med?

Our Zoo Med range covers Reptile Food, Vivarium Heating & Lighting and Vivarium Substrate & Bedding, featuring hermit crab, reptisticks floating aquatic and turtle clean.

How much does delivery cost on Zoo Med?

Nothing. Delivery to any UK address is free, however small the order. We prepare orders within 1–3 working days; after that, most parcels reach you within 3–7 working days, and a tracking link is emailed as soon as yours is on its way. Some Highlands and island postcodes and Northern Ireland can take a little longer.

Can I send back a Zoo Med item?

If it is still sealed, you can send it back within 30 days of delivery with a free prepaid label and no reason needed. Because of hygiene, food or treats that have been opened come back only if faulty or not as described. The money goes back to the way you paid no later than 10 working days after the parcel reaches us.

Which currency are prices shown in?

Pounds sterling (GBP). The price on the product page is what you pay at checkout, and delivery to UK addresses is always free.

Recently viewed