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We prepare orders in 1–3 working days, and most UK addresses receive them 3–7 working days after dispatch. A tracking link arrives by email once your parcel is on its way.
Changed your mind? You have 30 days from delivery to send an item back, and we never ask why. We email a prepaid label, and your refund reaches your original payment method within 10 working days of the item arriving with us.
Not sure about sizing, materials or compatibility? Email support@ardentpets.co.uk with the product name and we will reply within 1 working day (Monday to Friday).
The SureFlap Microchip Pet Door is a white, battery-powered pet door that lets your registered pet enter while keeping unrecognised animals out, with storage for up to 32 pets.
Intruder animals entering a home can cause stress for resident pets and may lead to fights or indoor spray marking. This selective-entry door is made for households that want to control which animals can come inside while still allowing pets to leave freely.
It scans for a registered pet’s implanted microchip or RFID collar tag on entry only, so an unrecognised animal cannot enter through the flap. Any animal can leave. One-button programming lets you register pets, and you can set a curfew for specified lock and unlock times.
The SureFlap Microchip Pet Door is compatible with 9-digit Avid Secure, 10-digit FDXA and 15-digit FDXB microchips. Its flap opening is 6 11/16 inches high by 7 inches wide (17 cm by 17.8 cm); compare these dimensions with your pet’s access needs before choosing a location.
The door can be fitted in a door, window or wall, and runs on four C non-rechargeable alkaline batteries, which are not included. Estimated battery life is up to 12 months depending on use.
This door suits cat households and small dog breeds that need controlled entry, including homes with multiple registered pets. Its microchip or tag recognition, entry-only scanning and free exit give eligible pets access while restricting incoming intruders.
Q: Which microchips work with the SureFlap Microchip Pet Door?
A: The SureFlap Microchip Pet Door works with 9-digit Avid Secure, 10-digit FDXA and 15-digit FDXB microchips, and can store up to 32 pet identities.
Q: What is included with the SureFlap Microchip Pet Door?
A: The SureFlap Microchip Pet Door includes one user manual, three sets of screws in varying lengths and one RFID collar tag, as well as the door itself.
Read our guide: Dog kit by life stage: puppy, adult and older dog
Free UK delivery on every order, with no minimum spend. We prepare orders in 1–3 working days, and most UK addresses receive them 3–7 working days after dispatch. A tracking link arrives by email once your parcel is on its way. Full details are on our delivery and returns page.
Free returns within 30 days. Changed your mind? You have 30 days from delivery to send an item back, and we never ask why. We email a prepaid label, and your refund reaches your original payment method within 10 working days of the item arriving with us. See the returns policy.
Arrived damaged or not what you ordered? Email a photo to support@ardentpets.co.uk and we will put it right.
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